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07801 844 231 | admin@nabusiness.co.uk
NA Business
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Welcome to NA Business Services!

Always wondered what it would be like to have someone take the strain of those jobs you either don’t have the time or the skill for? Never really heard of virtual business support services before? Well, if you want to find out more, we would be more than happy to have an informal chat (…or better still go for coffee if you’re local!)

Whether you are a sole trader or small-medium sized business, we pride ourselves on delivering efficient business support services to those that need it, when it’s needed.

What does that mean exactly? Well… what is it you are struggling with in your business? Do you have trouble keeping up with the day to day book-keeping, or chasing those pesky late payers? Maybe you just don’t have time to update your website? You have an event coming up and just need an extra pair of hands. Or maybe it is simply some email management or filing? Your business may be growing a little quicker than you can keep up with or it could just simply be that things have just got on top of you for all manner of reasons.

Whatever issue you are trying to solve for your business – NA Business Services is here to help! (Corny we know but it’s true!). With a friendly smile and some guidance along the path of success, we pride ourselves on supporting businesses to be the best they can be.

NA Business Services has an international client base, providing support services on an ad-hoc and regular basis. Teaching, guiding and supporting our clients has allowed business owners the opportunity to focus on developing their business as well as learning the skills for the future.

Winner South West England VA of the Year 2019
Finalist England VA of the Year 2019
Approved Society of Virtual Assistants

Meet Natalie

NA Business Services has been operating since 2001, set up by Natalie Andrews after graduating from University. Initially specialising in supporting Arts organisations, Natalie soon found there was a niche market in providing Virtual PA, Financial Management support and Event Management to small businesses and entrepreneurs in other sectors.

Building on 20 years experience and her impeccable customer service, attention to detail, and desire to help, Natalie now manages a small team providing a one-stop shop for cost-effective outsourced business support and project/event management on a truly national level.

Natalie thrives on supporting and developing the work of others but be warned, she has an infectious laugh and a wicked sense of humour!

More about the team coming soon.

What We Offer

Our services really do vary on the needs of the Client. Everyone’s skills, experiences and requirements are different and this is where NA Business comes in. We provide solutions to problems and arm our clients with the knowledge and tools to succeed.

You choose what you need and when you need it. Here are just a few examples:

  • Financial Management

    Whether you need day to day book-keeping or support in budgeting we have the skills and knowledge to assist

    • Book-keeping
    • Invoicing
    • Monitoring expenditure/expenses
    • Bank reconciliations
    • Production of Management Accounts
  • General Administration

    We know the value of time but also how important it is to keep your business in order. Everything from PA support to business administration

    • Diary
    • Email
    • Travel arrangements
    • Word processing and document formatting
    • Research
  • Marketing

    From website creation and maintenance to sending mailers and managing social media profiles. We have the skills and knowledge to support

    • Database management
    • Newsletters
    • Website maintenance
    • Website hosting
    • Social Media management
  • Event/Project Management

    We have experience in everything from book launches to board meetings and mid-large scale events. Let us know what you need and see if we can help

    • Onsite support
    • Stakeholder management
    • Inter-dependencies and risk
    • Timeline and milestone
    • Reporting
Fancy a coffee to find out more?
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Simple Pricing

  • Ad-hoc
  • Only pay for the time used

    This is the best option for those that only want ad-hoc support or dont know how much regular time is needed

  • £35 per hour
  • Retainer Packages
  • Best value

    By paying upfront and committing to a minimum of 10 hours per month you’ll receive a cheeky discount

  • £30 per hour
  • Project Fee
  • Pre-agree a fee for stand alone projects/events

    Every event and project is different – lets discuss scope so we can agree a fee

  • POA
Lets Get Started

FAQs

A place for questions people have asked me in the past. If you think there are any missing just drop me a line, let me know what you need to know, I’ll answer you and if relevant I’ll get it added here too…

What are your office hours?

Our normal hours of work are 9am to 3pm, Monday to Thursday (excluding Bank Holidays). We can be contacted outside of these hours, but a response time may be longer than usual.

Do you charge a different rate for different services?

To keep things simple all services are performed under the one agreed rate. Some services are charged as a fixed or project fee but all will be discussed and agreed beforehand.

How do you account for time spent?

Services are calculated in minute units using hourly rates. We use time-tracking software to keep an eye on the time being spent on each of our clients.

What is a retainer? And why is it good to have one?

Many of our clients choose to benefit from a reduced rate by signing up to a ‘retainer’. This is in effect paying for our time one month in advance and thus securing our availability for that amount of time. Not only does this help with finance (for both parties) including budgeting and cashflow but it also enables expectations to be set and met and diaries to be co-ordinated to get the best out of the support services we are offering.

Can I roll over any unused time on a retainer?

Any unused retainer hours not used in one month may be carried over to the next month but must be used in that following month (and if not used will still be charged).

What are your payment terms?

All invoices must be paid within 14 days of the invoice date for invoices related to services. Immediate payment terms are applied to invoices for relating to products and/or subscriptions.

Are you registered for Data Protection?

Yes, we are registered with the ICO our registration number is ZA325994.

Are you insured?

Yes have Professional Indemnity and Public Liability Insurances in place underwritten my Markel. A certificate can be provided upon request.

Are you registered for AML?

I guess first off I should clarify that AML stands for Anti-Money Laundering. As part of my due diligence in providing book-keeping services I am required by law to be registered for AML. So yes, I am registered for AML and this is under the guidance of HMRC. My AML reference number is XMML00000123320.

Praise

Read these cool testimonials to find out what it’s like having us as part of your team. 

Nat is the brains behind our whole operation. She's tireless, hawk-eyed and unfailingly good-humoured; and she knows a lot about VAT. All in all, exactly the person you want on your team if you're keen to stay in business and out of jail.

Simon Wellings

Director, Curious Ways Limited

NA Business Services
2018-05-28T17:56:08+00:00

Simon Wellings

Director, Curious Ways Limited

Nat is the brains behind our whole operation. She's tireless, hawk-eyed and unfailingly good-humoured; and she knows a lot about VAT. All in all, exactly the person you want on your team if you're keen to stay in business and out of jail.
https://www.nabusiness.co.uk/testimonials/2101/

Natalie has qualities sought by many - her organisational skills are second to none as is her meticulous attention to detail. Always willing to go that extra mile to secure the best possible outcome it was a pleasure and a comfort to have Natalie as a trustworthy and innovative aide .

Alan James

Director, James & Wilkinson Media Ltd

NA Business Services
2018-03-22T10:48:57+00:00

Alan James

Director, James & Wilkinson Media Ltd

Natalie has qualities sought by many - her organisational skills are second to none as is her meticulous attention to detail. Always willing to go that extra mile to secure the best possible outcome it was a pleasure and a comfort to have Natalie as a trustworthy and innovative aide .
https://www.nabusiness.co.uk/testimonials/shes-awesome/
Charlotte Everiss

Natalie's attention to detail and level of customer service was above and beyond what was expected. She took the time to provide a detailed report analysing next steps and customer feedback to make it easy to track hot leads to follow up.

Charlotte Everiss

Director, Virtual Secretary Solutions

NA Business Services
2021-01-01T14:26:03+00:00

Charlotte Everiss

Director, Virtual Secretary Solutions

Charlotte Everiss
Natalie's attention to detail and level of customer service was above and beyond what was expected. She took the time to provide a detailed report analysing next steps and customer feedback to make it easy to track hot leads to follow up.
https://www.nabusiness.co.uk/testimonials/2801/

We have worked with Nat over the past year as we set up our business, and her knowledge and good humour has been invaluable to us. Always efficient, always with a smile. Can't recommend her enough.

Ian Fooks

Director, Curious Ways Limited

NA Business Services
2018-05-28T17:57:39+00:00

Ian Fooks

Director, Curious Ways Limited

We have worked with Nat over the past year as we set up our business, and her knowledge and good humour has been invaluable to us. Always efficient, always with a smile. Can't recommend her enough.
https://www.nabusiness.co.uk/testimonials/2104/

I have worked with Natalie via engagements my business has had with companies where Natalie has worked as management accountant. I have always found Natalie to be an absolute pleasure to work with. Natalie is someone who takes great pride in her work and has implemented systems and processes to improve financial reporting environments to the benefit of business owners via the provision of accurate and timely management information.

Matthew Rogers FCCA

Director, Clear Vision Accountancy Limited

NA Business Services
2018-05-28T17:46:37+00:00

Matthew Rogers FCCA

Director, Clear Vision Accountancy Limited

I have worked with Natalie via engagements my business has had with companies where Natalie has worked as management accountant. I have always found Natalie to be an absolute pleasure to work with. Natalie is someone who takes great pride in her work and has implemented systems and processes to improve financial reporting environments to the benefit of business owners via the provision of accurate and timely management information.
https://www.nabusiness.co.uk/testimonials/2094/
Andrew Jackson

I got to the point in my business where things were beginning to slip. I didn't have the time - and to be honest inclination - to do many of the administrative and support tasks that make the difference: keeping on top of appointments; diary management; bookkeeping; customer liaison and event management. Natalie has been a godsend. She has fitted in with the way I like to do things while not being afraid to suggest changes where it made sense. She has taken on the tasks above (saying that she absolutely loves to do them) and has, as a result, freed me up to do what I love to do. More significantly, having Natalie there has meant that I no longer stress about all of those things that she now does - without me having to think about it. Having NA Business Services as part of my business has made all the difference and worth every single penny.

Andrew Jackson

Business Coach

NA Business Services
2021-01-01T14:19:59+00:00

Andrew Jackson

Business Coach

Andrew Jackson
I got to the point in my business where things were beginning to slip. I didn't have the time - and to be honest inclination - to do many of the administrative and support tasks that make the difference: keeping on top of appointments; diary management; bookkeeping; customer liaison and event management. Natalie has been a godsend. She has fitted in with the way I like to do things while not being afraid to suggest changes where it made sense. She has taken on the tasks above (saying that she absolutely loves to do them) and has, as a result, freed me up to do what I love to do. More significantly, having Natalie there has meant that I no longer stress about all of those things that she now does - without me having to think about it. Having NA Business Services as part of my business has made all the difference and worth every single penny.
https://www.nabusiness.co.uk/testimonials/2796/

It was an absolute pleasure to work with Natalie. Her organisational skills were put to the test working with such a disparate group of arts organisations but she managed to get us all in the right place at the right time and best of all to be doing the right things! I have no hesitation in recommending her services.

Helen Miah

Head of Culture, Culture Swindon

NA Business Services
2018-07-01T21:21:50+00:00

Helen Miah

Head of Culture, Culture Swindon

It was an absolute pleasure to work with Natalie. Her organisational skills were put to the test working with such a disparate group of arts organisations but she managed to get us all in the right place at the right time and best of all to be doing the right things! I have no hesitation in recommending her services.
https://www.nabusiness.co.uk/testimonials/2403/

Natalie works with the Fit for leadership team. She is hard working, reliable and trustworthy. Great fun to be around and very personable. She is great with clients and nothing is too much trouble. I look forward to working together for some time to come, and have no hesitation in recommending her.

Ker Tyler

Chief Executive, Fit For Leadership Ltd

NA Business Services
2018-03-22T10:50:51+00:00

Ker Tyler

Chief Executive, Fit For Leadership Ltd

Natalie works with the Fit for leadership team. She is hard working, reliable and trustworthy. Great fun to be around and very personable. She is great with clients and nothing is too much trouble. I look forward to working together for some time to come, and have no hesitation in recommending her.
https://www.nabusiness.co.uk/testimonials/nicely-done/
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The Important Stuff

Being a Virtual Assistant is a busy but fulfilling job. We always make time to notice the little things!

928

Buckets of Coffee

87

Bugs in the Office

1000

mm of Rain

8752

Email Sent

467

Hours of Music

Contact Us

+44 (0) 7801 844231  |  admin@nabusiness.co.uk

South West England VA of the Year 2019
Finalist England VA of the Year 2019

Certifications

QuickBooks Core Certification logo
Xero Certified

Inspiration

“The secret of your success is determined by your daily agenda” – John C Maxwell

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